Business Analyst

Corra, a Publicis Sapient company is the global digital agency that B2B and B2C  brands trust to accelerate their growth. Working at the intersection of commerce technology and customer experience strategy, we are known for our unmatched ability to deliver comprehensive digital solutions to leading B2C and B2B retailers. In recent years, Corra has taken a leadership position with all things Headless and PWA within the commerce space and has launched more PWA/Headless builds than any other agency within our space.

Over the past 15+ years, we have helped merchants enable and scale their commerce vision, channeling our expertise and passion in the Magento Commerce, Adobe Experience Cloud, Shopify Plus, commercetools, fabric and Contentful platforms along with many vetted technology partners.

Winner of Great Places to Work, we offer exciting and challenging projects with industry leading companies, flexible work arrangements, ongoing career development, company outings and tons of other bonuses.

Corra is seeking a highly motivated Business Analyst to join our team. As a Business Analyst, you will be a key member of the Technology organization and will play a critical role in the success of delivering ecommerce projects by working closely with the Solutions Strategy team. Reporting to the Director of Business Analysis, you will be working closely with the Development and QA teams to deliver functions and features based on the project requirements. 

RESPONSIBILITIES

• Collaborate with a Solutions Strategist and/or Client Product Owner to establish a shared vision and goals for the work product (i.e., what the project will create, for whom, and why), and ensure that it is communicated and understood by the Development team.
• Create and manage a list of required features — the Product Backlog in JIRA — and ensure the stories are fully defined with both functional and non-functional requirements so that the Development & QA teams can use it to define their work.  
• Work alongside a Solutions Strategist to progressively decompose and refine the Product Backlog from Sprint to Sprint in response to insights about opportunities, constraints, and risks. Identify candidate stories for future sprints.
• Work with Development & QA teams to ensure delivery of a work product that meets the requirements and acceptance criteria through ongoing collaboration, leading requirements definition, analysis, documentation, smoke testing the features produced to confirm that they meet the acceptance criteria, and facilitating user acceptance testing (UAT).
• Create and manage supporting documentation deliverables — User Stories, Functional Specifications Document (FSD), Use Cases, Data Mapping, Workflow Diagrams and more.
• Manage and prioritize multiple projects, with varying degrees of complexity and business priority, for a single client and across a portfolio of clients.

 
REQUIREMENTS

• Minimum 4 year’s of experience as an IT Business Analyst / Product Owner / Product Manager or related title.
• Undergraduate or Graduate degree in Computer Science, Information Systems, Business, Technology, or a related field.
• Experience of creating user stories and functional specification documents is a must.
• Experience of working in agile teams that uses Scrum or Kanban as agile methodologies is a must.  Certification is a plus.
• Minimum 1-2 years hands-on experience with ecommerce, ideally on a platform like Commerce Tools, Magento Commerce, or Shopify Plus.
• Having a certification in one or more of the aforementioned platforms is a plus. 
• Must have outstanding communication skills — written, verbal and listening — and be comfortable in facilitating discussions, communicating insights and presenting to internal and client stakeholders.
• Experience with system integrations that are crucial to ecommerce success, such as ERP, OMS, payment services, WMS or fulfillment, CMS, CRM and more.
• Experience of working in an onshore / offshore setting and working with a cross-functional team is preferred.
• Experience using JIRA, Mavenlink or other Issue and Project Tracking software is preferred.